Refund Policy
Thank you for shopping with us. Our goal is to ensure that you are fully satisfied with your purchase. Please read our Refund Policy carefully.
Returns
We accept returns under the following conditions:
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Items must be returned within 30 days of the delivery date.
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Items must be unused, unworn, unwashed, and in their original packaging.
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All tags must be attached.
Items that do not meet these requirements may not be eligible for a refund.
Non-Returnable Items
The following items are not eligible for return:
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Sale or clearance items
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Gift cards
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Personal care items
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Customized or personalized products
Refunds
Once your return is received and inspected, we will notify you. If approved:
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Refunds will be issued to your original payment method.
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Please allow 5–10 business days for the refund to appear, depending on your bank.
Shipping fees are non-refundable.
Exchanges
We only replace items if they are:
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Defective
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Damaged
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Incorrect item received
To request an exchange, contact us first.
Return Shipping
Customers are responsible for the cost of return shipping, unless the item arrived damaged or incorrect.
Order Cancellations
Orders can be canceled within 24 hours of purchase.
After that, orders may already be processed or shipped.
Contact Us
For return or refund requests, please contact us at:
shop@stepwisetaxstyle.com