Shipping policy
SHIPPING POLICY
Last updated: May 2026
Overview
Thank you for shopping with us. Please read our shipping policy carefully so you know what to expect when placing an order.
Order Processing Time
All orders are processed within 2–5 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times by Region
| Destination | Estimated Delivery Time |
|---|---|
| United States | 7–15 business days |
| United Kingdom | 10–20 business days |
| Europe | 10–20 business days |
| Canada & Australia | 10–25 business days |
| Rest of World | 15–30 business days |
Delivery times are estimates and may vary due to customs clearance, carrier delays, or peak seasons.
Shipping Carriers
Orders are shipped via trusted international carriers including ePacket, DHL, YunExpress, and local postal services depending on your location and the shipping method selected at checkout.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update after dispatch.
Customs, Duties & Taxes
Your order may be subject to import duties and taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. We recommend checking with your local customs office for more information.
UK Customers
Orders shipped to the United Kingdom may be subject to UK import VAT and customs duties depending on the order value. Customers are responsible for any applicable fees upon delivery.
Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us at [your support email]. We will investigate with the carrier and offer a resolution, which may include a replacement or refund.
Incorrect Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at [shop@stepwisetaxstyle.com] — we will do our best to correct it before dispatch.
Contact Us
For any shipping-related questions, please reach out to us: 📧 [ shop@stepwisetaxstyle.com] 🌐 [stepwisetaxstyle.com]