Shipping Policy

Thank you for shopping with us! Please read our Shipping Policy to understand how we process and deliver your orders.

Processing Time

  • Orders are processed within 1–3 business days.

  • We do not ship on weekends or holidays.

If there is a delay, we will notify you by email.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and the shipping method you choose.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

  • International Shipping: 7–15 business days (if applicable)

Delivery times may vary depending on carrier delays.

Order Tracking

Once your order ships, you will receive a tracking number via email.
You can use it to track your package at any time.

Shipping Address

Please make sure your shipping address is correct.
We are not responsible for:

  • Incorrect addresses

  • Missing apartment or suite numbers

  • Items returned due to incomplete information

If an order is returned to us, the customer must pay the reshipping fee.

Lost or Stolen Packages

We are not responsible for packages marked as delivered by the carrier.
If your package is lost or stolen, please contact the shipping carrier first.

We can assist with filing a claim if needed.

Contact Us

If you have questions about your order or shipping, contact us at:
shop@stepwisetaxstyle.com